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2009 Mercury MilanProblems, recalls & complaints

NHTSA has logged 226 owner complaints about the 2009 Mercury Milan, most often about the service brakes. It is covered by 6 safety recalls, and for recall 17V-024 the manufacturer reports only 22% of affected cars repaired.

2009 Mercury Milan
59
CarFlaw IndexSolid year30% below the Milan median · #4 of 6 years by complaints
Safety recalls6Lowest repair rate 22%Owner complaints22618 with a crash, fire or injuryTypical failure mileage95kService brakes, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 2, 2025. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2009 Mercury Milan has problems

226 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes998
Air bags854
Service brakes, hydraulic171
Vehicle speed control103
Structure61
Engine51
Power train40
Electrical system31
Equipment20
11 other systems140

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2009 Mercury Milan recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2023 Q1

Driver side: inflator module

Recall 21V-158 · Mar 10, 2021 · 2,602,668 vehicles · 699,731 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

33%repaired · 2022 Q4

Air bags: frontal

Recall 21V-081 · Feb 16, 2021 · 1,067 vehicles · 355 repaired

Risk. In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other…

Problem, fix and repair progress →

28%repaired · 2023 Q1

Antilock/traction control/electronic limited slip: control unit/module

Recall 19V-904 · Dec 18, 2019 · 600,166 vehicles · 166,504 repaired

Risk. If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

30%repaired · 2019 Q3

Passenger side: inflator module

Do not drive

Recall 18V-046 · Jan 11, 2018 · 327,796 vehicles · 97,640 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 2 more recalls
22%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 17V-024 · Jan 10, 2017 · 654,695 vehicles · 144,579 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

24%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 16V-384 · May 31, 2016 · 1,892,343 vehicles · 462,303 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Mileage at failure

When do service brakes problems start?

95kmiles, median

Based on the odometer reading in 85 service brakes complaints. 56% were reported before 100,000 miles.

median0k50k100k150k200k+
7under 30k miles48under 100k miles37100k miles or more
Best & worst years

2009 vs. every other Milan year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Milan median. How we score

'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2009 Mercury Milan safety ratings

2009 Mercury Milan 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 5 stars (9.2% risk)
  • Stability control: Optional
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2009 Mercury Milan, and the recalls they led to.

  1. Floor mat interference with acceleratorEA12009 · closed Jun 12, 2014
    Led to recall 14E-028
  2. Extended Braking DistanceEA18002 · closed Jan 15, 2021
    Led to recall 19V-904
  3. Accel Pedal Interference - Acc FloormatPE10019 · closed Jan 11, 2013
    No recall
  4. Extended Braking DistancePE16017 · closed May 4, 2018
    No recall
In owners' words

What Milan owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

I RECEIVED A LETTER IN JULY OF 2021 ABOUT THE ABS CONTROL UNIT PROBLEM MY VEHICLE HAS. AT THE MOMENT THAT CONTROL MODULE IS NON-FUNCTIONAL. TO DATE FORD HAS NOT PRODUCED OR MADE AVAILABLE ANY OF THE PARTS NEEDED FOR THIS REPAIR AND WILL NOT EVEN ACKNOWLEDGE THE VEHICLE WHEN I CALLED THEM. I WOULD…
Complaint 11511028 · Mar 9, 2023
Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was…
Complaint 11467509 · Jun 4, 2022
The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported.…
Complaint 11450381 · Feb 4, 2022

Own a 2009 Milan?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.