EquipmentRecall 14E-028 · Ford and Lincoln vehicles

Ford Motor Company recall 14E-028 covers 82,579 Ford and Lincoln vehicles for a equipment problem, reported to NHTSA on May 29, 2014. The manufacturer's latest report (2015 Q4) shows 17% of affected vehicles repaired.

17%
Vehicles repaired14,417 of 82,579 · 2015 Q4
Vehicles affected82,5794 models
ReportedMay 29, 2014Owners notified Jul 26, 2014
Complaints since14Same system, after the recall

Source: NHTSA recall 14E028000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

The risk

The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

17%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,596 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q4
4 models

Vehicles in this recall

Built from November 9, 2007 to October 31, 2010. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Floor mat interference with acceleratorEA12009 · closed Jun 12, 2014
    NHTSA