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2007 Mercury MilanProblems, recalls & complaints

NHTSA has logged 434 owner complaints about the 2007 Mercury Milan, most often about the air bags. It is covered by 4 safety recalls, and for recall 17V-024 the manufacturer reports only 22% of affected cars repaired.

2007 Mercury Milan
43
CarFlaw IndexSolid year1.3× the Milan median · #3 of 6 years by complaints
Safety recalls4Lowest repair rate 22%Owner complaints43427 with a crash, fire or injuryTypical failure mileage93kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 20, 2023. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2007 Mercury Milan has problems

434 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags2328
Service brakes1136
Power train220
Vehicle speed control184
Structure171
Service brakes, hydraulic140
Electrical system141
Engine131
Tires100
13 other systems385

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2007 Mercury Milan recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2023 Q1

Driver side: inflator module

Recall 21V-158 · Mar 10, 2021 · 2,602,668 vehicles · 699,731 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

28%repaired · 2023 Q1

Antilock/traction control/electronic limited slip: control unit/module

Recall 19V-904 · Dec 18, 2019 · 600,166 vehicles · 166,504 repaired

Risk. If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

22%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 17V-024 · Jan 10, 2017 · 654,695 vehicles · 144,579 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

24%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 16V-384 · May 31, 2016 · 1,892,343 vehicles · 462,303 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Mileage at failure

When do air bags problems start?

93kmiles, median

Based on the odometer reading in 43 air bags complaints. 60% were reported before 100,000 miles.

median0k50k100k150k200k+
5under 30k miles26under 100k miles17100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Service brakes

9 owners mentioned a cost

$1,100median

Middle half: $1,000 – $1,600

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2007 vs. every other Milan year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Milan median. How we score

'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2007 Mercury Milan safety ratings

2007 Mercury Milan 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 5 stars (9.2% risk)
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2007 Mercury Milan, and the recalls they led to.

  1. Floor mat interference with acceleratorEA12009 · closed Jun 12, 2014
    Led to recall 14E-028
  2. Extended Braking DistanceEA18002 · closed Jan 15, 2021
    Led to recall 19V-904
  3. TIRE VALVE CRACKINGPE08060 · closed Apr 9, 2009
    No recall
  4. Extended Braking DistancePE16017 · closed May 4, 2018
    No recall
In owners' words

What Milan owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulics) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the…
Complaint 11506380 · Feb 9, 2023 · 140,000 miles
I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the…
Complaint 11484849 · Sep 16, 2022
I was sent an IMPORTANT SAFETY RECALL April 2021. The problem has never been fixed, and it's been almost a year since it was issued, and no parts are in to fix it?
Complaint 11456914 · Mar 16, 2022

Own a 2007 Milan?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.