2011 Lincoln MKZProblems, recalls & complaints

NHTSA has logged 145 owner complaints about the 2011 Lincoln MKZ, most often about the air bags. It is covered by 5 safety recalls, and for recall 16V-384 the manufacturer reports only 24% of affected cars repaired.

2011 Lincoln MKZ

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 22, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Lincoln MKZ has problems

145 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags666
Service brakes202
Steering192
Engine100
Structure104
Electrical system84
Vehicle speed control75
Tires50
Power train41
10 other systems222

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2011 Lincoln MKZ recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2023 Q1

Driver side: inflator module

Recall 21V-158 · Mar 10, 2021 · 2,602,668 vehicles · 699,731 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

67%repaired · 2020 Q2

Passenger side: inflator module

Do not drive

Recall 19V-001 · Jan 7, 2019 · 782,384 vehicles · 527,515 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

100%repaired · 2019 Q3

Passenger side: inflator module

Recall 18V-775 · Nov 1, 2018 · 215 vehicles · 215 repaired

Risk. If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

24%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 16V-384 · May 31, 2016 · 1,892,343 vehicles · 462,303 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 1 more recall
69%repaired · 2016 Q4

Steering: electric power assist system

Recall 15V-340 · Jun 2, 2015 · 393,623 vehicles · 272,633 repaired

Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lincoln.

Best & worst years

2011 vs. every other MKZ year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the MKZ median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Lincoln MKZ safety ratings

2011 Lincoln MKZ 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 5 stars (9.2% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Lincoln MKZ, and the recalls they led to.

  1. Floor mat interference with acceleratorEA12009 · closed Jun 12, 2014
    Led to recall 14E-028
  2. Electric power steering failurePE14030 · closed Sep 10, 2015
    Led to recall 15V-340
In owners' words

What MKZ owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact…
Complaint 11486097 · Sep 23, 2022
The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown…
Complaint 11479825 · Aug 17, 2022
Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
Complaint 11471627 · Jun 29, 2022

Own a 2011 MKZ?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.