Steering: electric power assist systemRecall 15V-340 · Ford and Lincoln vehicles
Ford Motor Company recall 15V-340 covers 393,623 Ford and Lincoln vehicles for a steering: electric power assist system problem, reported to NHTSA on June 2, 2015. The manufacturer's latest report (2016 Q4) shows 69% of affected vehicles repaired.
Source: NHTSA recall 15V340000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
69%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8,714 vehicles were listed as unreachable.
Vehicles in this recall
Built from September 7, 2010 to February 28, 2012. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Electric power steering failureNHTSA