Steering: electric power assist systemRecall 18V-586 · Cadillac and Chevrolet vehicles

General Motors LLC recall 18V-586 covers 1,015,918 Cadillac and Chevrolet vehicles for a steering: electric power assist system problem, reported to NHTSA on September 7, 2018. The manufacturer's latest report (2020 Q1) shows 80% of affected vehicles repaired.

80%
Vehicles repaired813,360 of 1,015,918 · 2020 Q1
Vehicles affected1,015,9186 models
ReportedSep 7, 2018Owners notified Oct 12, 2018
Complaints since310Same system, after the recall

Source: NHTSA recall 18V586000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.

The risk

If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

80%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11,187 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
6 models

Vehicles in this recall

Built from September 19, 2013 to October 10, 2015. Not every vehicle in these model years is included; check by VIN.