Electrical system: softwareRecall 18V-621 · Mitsubishi vehicles
Mitsubishi Motors North America, Inc. recall 18V-621 covers 58,916 Mitsubishi vehicles for a electrical system: software problem, reported to NHTSA on September 14, 2018. The manufacturer's latest report (2020 Q1) shows 86% of affected vehicles repaired.
Source: NHTSA recall 18V621000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
The risk
If the safety systems do not function as intended, it can increase the risk of a crash.
The fix
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
86%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,377 vehicles were listed as unreachable.
Vehicles in this recall
Built from August 1, 2016 to April 12, 2018. Not every vehicle in these model years is included; check by VIN.