Electrical system: softwareRecall 18V-621 · Mitsubishi vehicles

Mitsubishi Motors North America, Inc. recall 18V-621 covers 58,916 Mitsubishi vehicles for a electrical system: software problem, reported to NHTSA on September 14, 2018. The manufacturer's latest report (2020 Q1) shows 86% of affected vehicles repaired.

86%
Vehicles repaired50,830 of 58,916 · 2020 Q1
Vehicles affected58,9164 models
ReportedSep 14, 2018Owners notified Oct 16, 2018
Complaints since44Same system, after the recall

Source: NHTSA recall 18V621000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

The risk

If the safety systems do not function as intended, it can increase the risk of a crash.

What to do

The fix

MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

86%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,377 vehicles were listed as unreachable.

0%50%100%2018 Q42020 Q1
4 models

Vehicles in this recall

Built from August 1, 2016 to April 12, 2018. Not every vehicle in these model years is included; check by VIN.