2018 Mitsubishi Eclipse CrossProblems, recalls & complaints

NHTSA has logged 19 owner complaints about the 2018 Mitsubishi Eclipse Cross, most often about the electrical system. It is covered by 2 safety recalls, and for recall 18V-621 the manufacturer reports only 86% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 23, 2025. Updated daily.

Complaints by system

Where the 2018 Mitsubishi Eclipse Cross has problems

19 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system81
Service brakes50
Engine31
Air bags21
Forward collision avoidance20
Fuel/propulsion system20
Power train21
Steering20
Vehicle speed control20
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2018 Mitsubishi Eclipse Cross recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

90%repaired · 2020 Q1

Electrical system: software

Recall 18V-620 · Sep 14, 2018 · 9,166 vehicles · 8,259 repaired

Risk. If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking.

Problem, fix and repair progress →

86%repaired · 2020 Q1

Electrical system: software

Recall 18V-621 · Sep 14, 2018 · 58,916 vehicles · 50,830 repaired

Risk. If the safety systems do not function as intended, it can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mitsubishi.

Best & worst years

2018 vs. every other Eclipse Cross year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Eclipse Cross median. How we score

'18'19'20'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2018 Mitsubishi Eclipse Cross safety ratings

2018 Mitsubishi Eclipse Cross SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Eclipse Cross owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service…
Complaint 11675945 · Jul 24, 2025
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
Complaint 11491465 · Oct 29, 2022
First time I was at a wedding didn't realize I had laid key fob on top of car. Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car. I…
Complaint 11418156 · May 22, 2021

Own a 2018 Eclipse Cross?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.