Electrical system: softwareRecall 18V-620 · Mitsubishi vehicles
Mitsubishi Motors North America, Inc. recall 18V-620 covers 9,166 Mitsubishi vehicles for a electrical system: software problem, reported to NHTSA on September 14, 2018. The manufacturer's latest report (2020 Q1) shows 90% of affected vehicles repaired.
Source: NHTSA recall 18V620000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The fix
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 140 vehicles were listed as unreachable.
Vehicles in this recall
Built from August 1, 2016 to June 25, 2018. Not every vehicle in these model years is included; check by VIN.