Electrical system: software
Risk. If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking.
NHTSA has logged 13 owner complaints about the 2019 Mitsubishi Eclipse Cross, most often about the air bags. It is covered by 1 safety recall, and for recall 18V-620 the manufacturer reports only 90% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 30, 2026. Updated daily.
13 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 4 | 2 |
| Electrical system | 4 | 2 |
| Power train | 3 | 0 |
| Steering | 3 | 2 |
| Service brakes | 2 | 1 |
| Engine | 1 | 0 |
| Seat belts | 1 | 0 |
| Service brakes, hydraulic | 1 | 1 |
| Wheels | 1 | 0 |
| 3 other systems | 3 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mitsubishi.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Eclipse Cross median. How we score
2019 Mitsubishi Eclipse Cross SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop…
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason…
BOUGHT THE CAR FROM DEALER IN LASVEGAS AN THE BACK SEAT AIRBAGS HAD BEEN TAMPERED WITH, THE CAR HAD ABOUT 13,500 MILES ON CAR FROM A RENTAL AGENCY BUT CAR DEALER HAD CAR BACK AN OFFERED THE 60,000MILE GUARANTEE ON CAR FOR THE REMAINING MILES WHEN I CALLED DEALER IN ST. LOUIS,MOI SAID EMERGENCY…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.