Steering: hydraulic power assist systemRecall 19V-027 · Mci vehicles

Motor Coach Industries recall 19V-027 covers 2,089 Mci vehicles for a steering: hydraulic power assist system problem, reported to NHTSA on January 7, 2019. The manufacturer's latest report (2023 Q1) shows 12% of affected vehicles repaired.

12%
Vehicles repaired260 of 2,089 · 2023 Q1
Vehicles affected2,0893 models
ReportedJan 7, 2019Owners notified May 14, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 19V027000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

The risk

Loss of steering control may increase the risk of a crash.

What to do

The fix

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

12%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 14 vehicles were listed as unreachable.

0%50%100%2021 Q22023 Q1
3 models

Vehicles in this recall

Built from March 1, 1997 to October 24, 2014. Not every vehicle in these model years is included; check by VIN.