2002 Mci E4500Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2002 Mci E4500. It is covered by 7 safety recalls, and for recall 19V-027 the manufacturer reports only 12% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 10, 2025. Updated daily.

Complaints by system

Where the 2002 Mci E4500 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2002 Mci E4500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

0%repaired · 2026 Q3

Body: door

New

Recall 25V-853 · Dec 10, 2025 · 15,454 vehicles · 4 repaired

Risk. The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

12%repaired · 2023 Q1

Steering: hydraulic power assist system

Recall 19V-027 · Jan 7, 2019 · 2,089 vehicles · 260 repaired

Risk. Loss of steering control may increase the risk of a crash.

Problem, fix and repair progress →

35%repaired · 2015 Q2

Electrical system

Recall 13V-498 · Oct 17, 2013 · 10,016 vehicles · 3,461 repaired

Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Problem, fix and repair progress →

–no report yet

Visibility: glass, side/rear

Recall 10V-373 · Aug 11, 2010 · 1,087 vehicles

Risk. IF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR…

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Equipment

Recall 08V-603 · Nov 21, 2008 · 1,893 vehicles

Risk. WHEN THIS HAPPENS, THE SHIFT SELECTOR MAY MOVE INTO REVERSE WITHOUT DRIVER KNOWLEDGE INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Visibility: defroster/defogger/hvac system

Recall 06V-241 · Jul 6, 2006 · 1,768 vehicles

Risk. THE SPEED CONTROLLER MAY OVERHEAT AND RESULT IN A THERMAL EVEN, SUCH AS SMOKING OR POSSIBLE FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mci.

Best & worst years

2002 vs. every other E4500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E4500 median. How we score

'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Mci E4500, and the recalls they led to.

  1. MCI Drive Shaft Safety Loop FailuresEA12007 · closed Dec 3, 2015
    Led to recall 14V-335

Own a 2002 E4500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.