Link: connectionRecall 19V-896 · Mack vehicles

Mack Trucks, Inc. recall 19V-896 covers 80 Mack vehicles for a link: connection problem, reported to NHTSA on December 16, 2019. The manufacturer's latest report (2021 Q3) shows 89% of affected vehicles repaired.

89%
Vehicles repaired71 of 80 · 2021 Q3
Vehicles affected803 models
ReportedDec 16, 2019Owners notified Jan 14, 2020
Complaints since1Same system, after the recall

Source: NHTSA recall 19V896000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

The risk

If the drag link separates, loss of steering control my occur, increasing the risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

89%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q12021 Q3
3 models

Vehicles in this recall

Built from September 16, 2019 to October 10, 2019. Not every vehicle in these model years is included; check by VIN.