Air bag/restraint control module: softwareRecall 20V-557 · 2010–2017 Jaguar XJ
Jaguar Land Rover North America, LLC recall 20V-557 covers 12 2010–2017 Jaguar XJ for a air bag/restraint control module: software problem, reported to NHTSA on September 12, 2020. The manufacturer's latest report (2022 Q3) shows 25% of affected vehicles repaired.
Source: NHTSA recall 20V557000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
The risk
Failure of the air bags to deploy properly increases the risk of injury in a crash.
The fix
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
25%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.