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2017 Jaguar XJProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2017 Jaguar XJ, most often about the electrical system. It is covered by 3 safety recalls, and for recall 20V-557 the manufacturer reports only 25% of affected cars repaired.

2017 Jaguar XJ
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 25%Owner complaints20 with a crash, fire or injuryTypical failure mileage10kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 12, 2020. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.

Complaints by system

Where the 2017 Jaguar XJ has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Exterior lighting10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2017 Jaguar XJ recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

25%repaired · 2022 Q3

Air bag/restraint control module: software

Recall 20V-557 · Sep 12, 2020 · 12 vehicles · 3 repaired

Risk. Failure of the air bags to deploy properly increases the risk of injury in a crash.

Problem, fix and repair progress →

95%repaired · 2019 Q1

Electrical system: instrument cluster/panel

Recall 17V-678 · Oct 26, 2017 · 7,036 vehicles · 6,656 repaired

Risk. A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2017 Q3

Passenger side: inflator module

Recall 16V-943 · Dec 29, 2016 · 16 vehicles · 16 repaired

Risk. In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jaguar.

Best & worst years

2017 vs. every other XJ year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XJ median. How we score

'69'70'71'72'84'86'95'97'98'00'02'03'04'05'06'07'08'10'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What XJ owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, [PHONE]), BUT THEY WERE UNABLE TO DUPLICATE THE…
Complaint 11230668 · Jul 10, 2019 · 16,000 miles
I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN…
Complaint 11152981 · Nov 20, 2018 · 4,500 miles

Own a 2017 XJ?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.