Electrical system: software
Risk. Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
NHTSA has logged 8 owner complaints about the 2013 Jaguar XJ, most often about the power train. It is covered by 3 safety recalls, and for recall 14V-157 the manufacturer reports only 96% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 14, 2023. Updated daily. Photo: Sarah Larson from Ann Arbor, MI, USA, CC BY 2.0.
8 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 2 | 0 |
| Engine | 2 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Service brakes | 1 | 0 |
| Electrical system | 1 | 0 |
| Wheels | 1 | 0 |
| Exterior lighting | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
Risk. If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Risk. If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jaguar.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XJ median. How we score
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.
WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.