Engine and engine cooling: cooling systemRecall 20V-636 · 2019–2020 Ford Transit Connect

Ford Motor Company recall 20V-636 covers 2,903 2019–2020 Ford Transit Connect for a engine and engine cooling: cooling system problem, reported to NHTSA on October 15, 2020. The manufacturer's latest report (2022 Q3) shows 71% of affected vehicles repaired.

71%
Vehicles repaired2,073 of 2,903 · 2022 Q3
Vehicles affected2,9031 model
ReportedOct 15, 2020Owners notified Nov 10, 2020
Complaints since34Same system, after the recall

Source: NHTSA recall 20V636000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

The risk

If the engine overheats, it can result in engine damage and increase the risk of a fire.

What to do

The fix

Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

71%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 68 vehicles were listed as unreachable.

0%50%100%2020 Q42022 Q3
1 model

Vehicles in this recall