Back over prevention: software
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
NHTSA has logged 32 owner complaints about the 2020 Ford Transit Connect, most often about the power train. It is covered by 8 safety recalls, and for recall 22V-192 the manufacturer reports only 30% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 1, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.
32 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 10 | 1 |
| Service brakes | 4 | 0 |
| Visibility | 4 | 0 |
| Forward collision avoidance | 3 | 0 |
| Service brakes, hydraulic | 2 | 0 |
| Engine | 2 | 0 |
| Vehicle speed control | 2 | 0 |
| Visibility/wiper | 1 | 0 |
| Back over prevention | 1 | 0 |
| 6 other systems | 6 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
Risk. An engine that overheats increases the risk of a fire.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
Risk. During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction.
Risk. Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Risk. If the engine overheats, it can result in engine damage and increase the risk of a fire.
Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Transit Connect median. How we score
2020 Ford Transit Connect VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether.…
My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed…
2020 Ford Transit Connect with 80,000 miles. Wrench light came on dashboard and car experiences some shuddering and hesitation when going uphill.Warranty expired at 60K miles Dealer says that it is a power train issue and the transmission needs to be fully replaced. There was never any type of…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.