2020 Ford Transit ConnectProblems, recalls & complaints

NHTSA has logged 32 owner complaints about the 2020 Ford Transit Connect, most often about the power train. It is covered by 8 safety recalls, and for recall 22V-192 the manufacturer reports only 30% of affected cars repaired.

2020 Ford Transit Connect

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 1, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.

Complaints by system

Where the 2020 Ford Transit Connect has problems

32 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train101
Service brakes40
Visibility40
Forward collision avoidance30
Service brakes, hydraulic20
Engine20
Vehicle speed control20
Visibility/wiper10
Back over prevention10
6 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2020 Ford Transit Connect recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Back over prevention: software

Recall 25V-442 · Jun 27, 2025 · 200,237 vehicles · 117,599 repaired

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

Problem, fix and repair progress →

41%repaired · 2026 Q3

Automatic transmission: control module (tcm/pcm/tecm)

Recall 25V-196 · Mar 28, 2025 · 152 vehicles · 62 repaired

Risk. An engine that overheats increases the risk of a fire.

Problem, fix and repair progress →

65%repaired · 2024 Q3

Automatic transmission: gear position indication (prndl)

Recall 22V-413 · Jun 10, 2022 · 2,925,968 vehicles · 1,905,069 repaired

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.

Problem, fix and repair progress →

30%repaired · 2024 Q1

Visibility: windshield

Recall 22V-192 · Mar 25, 2022 · 39,720 vehicles · 11,897 repaired

Risk. During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

Problem, fix and repair progress →

Show 4 more recalls
53%repaired · 2023 Q1

Automatic transmission: gear position indication (prndl)

Recall 21V-376 · May 24, 2021 · 192,080 vehicles · 102,476 repaired

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction.

Problem, fix and repair progress →

50%repaired · 2023 Q3

Driver side: inflator module

Recall 20V-791 · Dec 17, 2020 · 12 vehicles · 6 repaired

Risk. Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Problem, fix and repair progress →

71%repaired · 2022 Q3

Engine and engine cooling: cooling system

Recall 20V-636 · Oct 15, 2020 · 2,903 vehicles · 2,073 repaired

Risk. If the engine overheats, it can result in engine damage and increase the risk of a fire.

Problem, fix and repair progress →

77%repaired · 2022 Q2

Power train: automatic transmission

Recall 20V-550 · Sep 10, 2020 · 97 vehicles · 75 repaired

Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2020 vs. every other Transit Connect year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Transit Connect median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Transit Connect safety ratings

2020 Ford Transit Connect VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What Transit Connect owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether.…
Complaint 11674837 · Jul 20, 2025
My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed…
Complaint 11668747 · Jun 23, 2025
2020 Ford Transit Connect with 80,000 miles. Wrench light came on dashboard and car experiences some shuddering and hesitation when going uphill.Warranty expired at 60K miles Dealer says that it is a power train issue and the transmission needs to be fully replaced. There was never any type of…
Complaint 11585826 · Apr 29, 2024

Own a 2020 Transit Connect?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.