Automatic transmission: gear position indication (prndl)Recall 21V-376 · 2013–2021 Ford Transit Connect
Ford Motor Company recall 21V-376 covers 192,080 2013–2021 Ford Transit Connect for a automatic transmission: gear position indication (prndl) problem, reported to NHTSA on May 24, 2021. The manufacturer's latest report (2023 Q1) shows 53% of affected vehicles repaired.
Source: NHTSA recall 21V376000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The fix
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
53%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4,769 vehicles were listed as unreachable.