Sensing system: camera
Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
NHTSA has logged 22 owner complaints about the 2018 Ford Transit Connect, most often about the steering. It is covered by 6 safety recalls, and for recall 19V-229 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 18, 2026. Updated daily. Photo: Vauxford, CC BY-SA 4.0.
22 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 5 | 0 |
| Service brakes | 5 | 0 |
| Power train | 3 | 0 |
| Electrical system | 2 | 0 |
| Vehicle speed control | 2 | 0 |
| Visibility | 2 | 0 |
| Service brakes, hydraulic | 1 | 0 |
| Exterior lighting | 1 | 0 |
| Structure | 1 | 0 |
| 6 other systems | 6 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
Risk. A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction.
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Transit Connect median. How we score
2018 Ford Transit Connect VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.
Power steering failed without warning while vehicle was being driven at highway speeds. Vehicle required replacement of power steering rack. This is the 4th time this has happened with my Ford Transit Connect vans
Steering system failed while driving put driver at risk of crash. The problem still exists. It appears that the power steering rack has failed for the second time and will need to be replaced. There was no warning prior to failure
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.