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2011 Ford Transit ConnectProblems, recalls & complaints

NHTSA has logged 24 owner complaints about the 2011 Ford Transit Connect, most often about the visibility/wiper. It is covered by 1 safety recall.

2011 Ford Transit Connect
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints240 with a crash, fire or injuryTypical failure mileage57kVisibility/wiper, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 11, 2026. Updated daily. Photo: Oleg Yunakov, CC BY-SA 4.0.

Complaints by system

Where the 2011 Ford Transit Connect has problems

24 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper60
Engine40
Electrical system40
Power train40
Service brakes20
Vehicle speed control20
Traction control system20
Suspension10
Electronic stability control (ESC)10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Ford Transit Connect recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Visibility: windshield wiper/washer

Recall 12V-374 · Aug 2, 2012 · 16,330 vehicles

Risk. If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2011 vs. every other Transit Connect year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Transit Connect median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Ford Transit Connect safety ratings

2011 Ford Transit Connect VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 3 stars (25.6% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Transit Connect owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (NHTSA #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all…
Complaint 11723576 · Mar 11, 2026
WE HAD A WINDSHIELD WIPER FLY OFF WHILE DRIVING IN A STORM. WHEN WE BROUGHT IT TO REPAIR SHOP THE OTHER WIPER FELL OFF. WE DID RESEARCH ONLINE AND SHOWED SOME VEHICLES FOR THAT ISSUE WERE RECALLED BUT OURS WAS NOT. OBVIOUSLY THIS IS A DEFECT AND FORD WILL NOT PAY.
Complaint 10787166 · Oct 30, 2015 · 98,000 miles
DRIVING ON HIGHWAY I-95 ON A RAINY NIGHT THE WINDSHIELD WIPER ON THE DRIVER'S SIDE WENT OFF THE WINDSHIELD AND GOT STUCK ON THE DRIVER'S SIDE REAR VIEW MIRROR. EXTREMELY POOR VISIBILITY! LUCKY THAT THERE WAS NO ACCIDENT. WAS IN FAMILIAR TERRITORY, SO I PULLED OFF INTO HIGHWAY SERVICE AREA AND MOVED…
Complaint 10596783 · Jun 6, 2014 · 18,000 miles

Own a 2011 Transit Connect?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.