Electrical system: softwareRecall 20V-676 · Kawasaki vehicles

Kawasaki Motors Corp., U.S.A. recall 20V-676 covers 799 Kawasaki vehicles for a electrical system: software problem, reported to NHTSA on November 2, 2020. The manufacturer's latest report (2022 Q3) shows 62% of affected vehicles repaired.

Do not drive these vehicles until repaired

62%
Vehicles repaired493 of 799 · 2022 Q3
Vehicles affected7995 models
ReportedNov 2, 2020Owners notified Nov 16, 2020
Complaints since1Same system, after the recall

Source: NHTSA recall 20V676000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.

The risk

Damaged gears and the inability to shift can cause the engine to lock up, increasing the risk of a crash.

What to do

The fix

KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-10.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

62%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3