Propulsion system: traction batteryRecall 21V-560 · 2017–2019 Chevrolet Bolt EV

General Motors, LLC recall 21V-560 covers 57,414 2017–2019 Chevrolet Bolt EV for a propulsion system: traction battery problem, reported to NHTSA on July 23, 2021. The manufacturer's latest report (2024 Q1) shows 90% of affected vehicles repaired.

Park outside and away from structures until repaired

90%
Vehicles repaired51,834 of 57,414 · 2024 Q1
Vehicles affected57,4141 model
ReportedJul 23, 2021Owners notified Aug 13, 2021
Complaints since145Same system, after the recall

Source: NHTSA recall 21V560000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

The risk

A battery fire increases the risk of injury.

What to do

The fix

Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 152 vehicles were listed as unreachable.

0%50%100%2021 Q32024 Q1
1 model

Vehicles in this recall

Background

The investigation behind this recall

  1. Electric Vehicle Battery FiresPE20016 · closed Feb 7, 2022
    NHTSA