Electrical system: alternator/generator/regulatorRecall 21V-850 · Thomas Built Buses vehicles

Daimler Trucks North America, LLC recall 21V-850 covers 1,434 Thomas Built Buses vehicles for a electrical system: alternator/generator/regulator problem, reported to NHTSA on November 2, 2021. The manufacturer's latest report (2023 Q3) shows 88% of affected vehicles repaired.

88%
Vehicles repaired1,265 of 1,434 · 2023 Q3
Vehicles affected1,4342 models
ReportedNov 2, 2021Owners notified Dec 17, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V850000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Thomas Built EFX and HDX school buses. The nut for the power cable stud on the alternator may not have been tightened properly, which can cause a loose cable connection.

The risk

A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.

What to do

The fix

Dealers will inspect the alternator power cable connection and tighten it if necessary, free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL904.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q42023 Q3