repaired · 2026 Q2
Other: labels
Risk. Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
2020 Thomas Built Buses Saf-t-liner EFXProblems, recalls & complaints
NHTSA has logged 0 owner complaints about the 2020 Thomas Built Buses Saf-t-liner EFX. It is covered by 8 safety recalls, and for recall 22V-510 the manufacturer reports only 38% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2024. Updated daily.
Complaints by system
Where the 2020 Thomas Built Buses Saf-t-liner EFX has problems
0 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2020 Thomas Built Buses Saf-t-liner EFX recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q1
Body: roof and pillars
Risk. A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
repaired · 2025 Q3
Seats
Risk. Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
repaired · 2024 Q1
Seats: critical fasteners
Risk. A seat with broken mounting bolts may not properly restrain an occupant in a crash, increasing their risk of injury.
Show 4 more recalls
repaired · 2023 Q3
Electrical system: alternator/generator/regulator
Risk. A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.
repaired · 2022 Q1
Disc: caliper
Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
repaired · 2022 Q1
Seats
Risk. The lack of impact absorption increases the risk of injury in the event of a crash.
repaired · 2021 Q3
Emergency: escape/egress/exit
Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.
Best & worst years
2020 vs. every other Saf-t-liner EFX year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner EFX median. How we score
'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
Own a 2020 Saf-t-liner EFX?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.