2019 Thomas Built Buses Saf-t-liner EFXProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2019 Thomas Built Buses Saf-t-liner EFX. It is covered by 10 safety recalls, and for recall 22V-510 the manufacturer reports only 38% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2024. Updated daily.

Complaints by system

Where the 2019 Thomas Built Buses Saf-t-liner EFX has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2019 Thomas Built Buses Saf-t-liner EFX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2026 Q2

Other: labels

Recall 24V-555 · Jul 24, 2024 · 27,494 vehicles · 15,921 repaired

Risk. Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Problem, fix and repair progress →

48%repaired · 2025 Q1

Body: roof and pillars

Recall 22V-762 · Oct 12, 2022 · 17,613 vehicles · 8,458 repaired

Risk. A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Problem, fix and repair progress →

38%repaired · 2025 Q3

Seats

Recall 22V-510 · Jul 19, 2022 · 1,806 vehicles · 686 repaired

Risk. Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

Problem, fix and repair progress →

68%repaired · 2022 Q1

Disc: caliper

Recall 20V-126 · Mar 3, 2020 · 581 vehicles · 394 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

Show 6 more recalls
65%repaired · 2022 Q1

Seats

Recall 19V-712 · Oct 4, 2019 · 53,528 vehicles · 34,889 repaired

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

77%repaired · 2021 Q3

Emergency: escape/egress/exit

Recall 19V-550 · Jul 25, 2019 · 3,080 vehicles · 2,366 repaired

Risk. If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of…

Problem, fix and repair progress →

87%repaired · 2021 Q2

Service brakes, air: disc

Recall 19V-444 · Jun 11, 2019 · 11,546 vehicles · 10,057 repaired

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be…

Problem, fix and repair progress →

63%repaired · 2020 Q4

Steering

Recall 18V-914 · Dec 19, 2018 · 73 vehicles · 46 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2020 Q3

Disc: caliper

Recall 18V-702 · Oct 5, 2018 · 1,532 vehicles · 1,023 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

54%repaired · 2019 Q4

Disc: caliper

Recall 18V-352 · May 29, 2018 · 2,767 vehicles · 1,489 repaired

Risk. If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thomas Built Buses.

Best & worst years

2019 vs. every other Saf-t-liner EFX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Saf-t-liner EFX median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2019 Saf-t-liner EFX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.