Propulsion system: traction batteryRecall 23V-218 · 2015–2019 Kia Soul EV

Kia America, Inc. recall 23V-218 covers 2,689 2015–2019 Kia Soul EV for a propulsion system: traction battery problem, reported to NHTSA on March 29, 2023. The manufacturer's latest report (2025 Q2) shows 71% of affected vehicles repaired.

71%
Vehicles repaired1,916 of 2,689 · 2025 Q2
Vehicles affected2,6891 model
ReportedMar 29, 2023Owners notified Aug 18, 2023
Complaints since16Same system, after the recall

Source: NHTSA recall 23V218000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

The risk

A battery electrical short-circuit increases the risk of a fire.

What to do

The fix

Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

71%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 283 vehicles were listed as unreachable.

0%50%100%2023 Q32025 Q2
1 model

Vehicles in this recall