2015 Kia Soul EVProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2015 Kia Soul EV, most often about the power train. It is covered by 4 safety recalls, and for recall 23V-724 the manufacturer reports only 55% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 1, 2024. Updated daily.

Complaints by system

Where the 2015 Kia Soul EV has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train20
Electrical system10
Engine10
Service brakes11
Vehicle speed control11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2015 Kia Soul EV recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

55%repaired · 2025 Q3

Electrical system: software

Recall 23V-724 · Oct 26, 2023 · 6,262 vehicles · 3,449 repaired

Risk. Unintended vehicle movement can increase the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2025 Q2

Propulsion system: traction battery

Recall 23V-218 · Mar 29, 2023 · 2,689 vehicles · 1,916 repaired

Risk. A battery electrical short-circuit increases the risk of a fire.

Problem, fix and repair progress →

58%repaired · 2022 Q2

Electrical system: software

Recall 20V-389 · Jul 2, 2020 · 3,714 vehicles · 2,146 repaired

Risk. Unintended vehicle movement can increase the risk of a crash.

Problem, fix and repair progress →

61%repaired · 2019 Q1

Steering

Recall 17V-608 · Sep 29, 2017 · 342,381 vehicles · 208,174 repaired

Risk. If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.

Best & worst years

2015 vs. every other Soul EV year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Soul EV median. How we score

'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2015 Kia Soul EV safety ratings

2015 Kia Soul Ev SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2015 Kia Soul EV, and the recalls they led to.

  1. Non-crash Vehicle FiresDP18003 · closed May 10, 2019
    Led to recall 18V-907
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  3. Non-crash Vehicle FiresPE19004 · closed Dec 22, 2021
    Led to recall 20V-088
  4. Vehicle RollawayRQ23005 · closed Jan 16, 2024
    Led to recall 23V-724
In owners' words

What Soul EV owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING, OIL LIGHT STARTED FLASHING,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA…
Complaint 11089999 · Apr 25, 2018 · 78,000 miles
OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.…
Complaint 11076517 · Mar 6, 2018 · 23,500 miles

Own a 2015 Soul EV?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.