repaired · 2025 Q3
Electrical system: software
Risk. Unintended vehicle movement can increase the risk of a crash.
2019 Kia Soul EVProblems, recalls & complaints
NHTSA has logged 3 owner complaints about the 2019 Kia Soul EV, most often about the power train. It is covered by 3 safety recalls, and for recall 23V-724 the manufacturer reports only 55% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 9, 2024. Updated daily.
Complaints by system
Where the 2019 Kia Soul EV has problems
3 complaints grouped by the system owners reported.
2Power train1 crash/fire/injury
1Electrical system
1Parking brake1 crash/fire/injury
1Service brakes1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 2 | 1 |
| Electrical system | 1 | 0 |
| Parking brake | 1 | 1 |
| Service brakes | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2019 Kia Soul EV recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q2
Propulsion system: traction battery
Risk. A battery electrical short-circuit increases the risk of a fire.
repaired · 2024 Q3
Air bags
Risk. Air bags that do not deploy as intended can increase the risk of injury in a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2019 vs. every other Soul EV year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Soul EV median. How we score
'14'15'16'17'18'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2019 Kia Soul EV safety ratings
2019 Kia Soul EV SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
2 investigations
NHTSA defect investigations
Federal investigations that included the 2019 Kia Soul EV, and the recalls they led to.
- Pedestrian alert soundsLed to recall 22V-063
- Vehicle RollawayLed to recall 23V-724
In owners' words
What Soul EV owners report
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord…
Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by…
Own a 2019 Soul EV?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.