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2014 Kia Soul EVProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2014 Kia Soul EV, most often about the air bags. It is covered by 1 safety recall, and for recall 17V-608 the manufacturer reports only 61% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 61%Owner complaints22 with a crash, fire or injuryTypical failure mileage50kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 29, 2018. Updated daily.

Complaints by system

Where the 2014 Kia Soul EV has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags11
Engine10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2014 Kia Soul EV recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

61%repaired · 2019 Q1

Steering

Recall 17V-608 · Sep 29, 2017 · 342,381 vehicles · 208,174 repaired

Risk. If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.

Best & worst years

2014 vs. every other Soul EV year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Soul EV median. How we score

'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Kia Soul EV, and the recalls they led to.

  1. Non-crash Vehicle FiresDP18003 · closed May 10, 2019
    Led to recall 18V-907
  2. Non-crash Vehicle FiresPE19004 · closed Dec 22, 2021
    Led to recall 20V-088
In owners' words

What Soul EV owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

"TAKATA RECALL " I HAD A REAR END ACCIDENT AND THE AIRBAGS DID NOT DEPLOY WHEN THE REAR END ACCIDENT OCCURRED ON THE HIGHWAY I WAS HIT FROM THE REAR AND THE AIRBAGS DID NOT DEPLOY I WAS MOVING VERY SLOWLY AT 45 MI PER HOUR I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED THE POLICE HAVE PHOTOS
Complaint 11163905 · Dec 29, 2018 · 50,000 miles

Own a 2014 Soul EV?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.