Electrical system: softwareRecall 23V-724 · 2015–2019 Kia Soul EV
Kia America, Inc. recall 23V-724 covers 6,262 2015–2019 Kia Soul EV for a electrical system: software problem, reported to NHTSA on October 26, 2023. The manufacturer's latest report (2025 Q3) shows 55% of affected vehicles repaired.
Source: NHTSA recall 23V724000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
55%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 514 vehicles were listed as unreachable.
The investigation behind this recall
- Vehicle RollawayNHTSA