Electrical system: softwareRecall 23V-862 · Tesla vehicles
Tesla, Inc. recall 23V-862 covers 120,423 Tesla vehicles for a electrical system: software problem, reported to NHTSA on December 19, 2023. The manufacturer's latest report (2025 Q4) shows 99% of affected vehicles repaired.
Source: NHTSA recall 23V862000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.