Equipment adaptive/mobility: wheelchair lift/rampRecall 24V-523 · Prevost vehicles
Prevost Car (US) Inc. recall 24V-523 covers 2,653 Prevost vehicles for a equipment adaptive/mobility: wheelchair lift/ramp problem, reported to NHTSA on July 9, 2024. The manufacturer's latest report (2026 Q3) shows 28% of affected vehicles repaired.
Source: NHTSA recall 24V523000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
The risk
An unstable wheelchair increases the risk of injury to lift occupants.
The fix
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
28%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.
Vehicles in this recall
Built from January 14, 2005 to May 21, 2024. Not every vehicle in these model years is included; check by VIN.