2020 Subaru CrosstrekProblems, recalls & complaints

NHTSA has logged 71 owner complaints about the 2020 Subaru Crosstrek, most often about the visibility/wiper. It has no vehicle safety recalls on record.

2020 Subaru Crosstrek

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: Gold Pony, CC BY 3.0.

Complaints by system

Where the 2020 Subaru Crosstrek has problems

71 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper300
Power train111
Electrical system111
Engine50
Visibility40
Seat belts22
Forward collision avoidance20
Fuel/propulsion system20
Service brakes21
5 other systems72

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2020 Subaru Crosstrek recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2020 vs. every other Crosstrek year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Crosstrek median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Subaru Crosstrek safety ratings

2020 Subaru Crosstrek SW AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Subaru Crosstrek frontal crash test, NHTSA
Frontal crash★★★★★
2020 Subaru Crosstrek side barrier test, NHTSA
Side barrier★★★★★
2020 Subaru Crosstrek side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.6% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Crosstrek owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was…
Complaint 11635355 · Jan 10, 2025
The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may cause safety issues if the crack spreads. At this time insurance representatives and the manufacturer have not inspected the…
Complaint 11522977 · May 20, 2023
I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had been sitting in the garage overnight. There were no rocks or other debris that hit the car, and there does not appear to be a point of impact. The crack seems to have occurred…
Complaint 11515698 · Apr 5, 2023

Own a 2020 Crosstrek?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.