2021 Subaru CrosstrekProblems, recalls & complaints

NHTSA has logged 115 owner complaints about the 2021 Subaru Crosstrek, most often about the visibility/wiper. It is covered by 1 safety recall, and for recall 23V-755 the manufacturer reports only 90% of affected cars repaired.

2021 Subaru Crosstrek

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 5, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2021 Subaru Crosstrek has problems

115 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper290
Electrical system161
Engine163
Power train142
Forward collision avoidance143
Lane departure50
Fuel/propulsion system42
Service brakes41
Visibility40
10 other systems234

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Subaru Crosstrek recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

90%repaired · 2025 Q4

Automatic transmission: park/neutral start interlock switch

Recall 23V-755 · Nov 9, 2023 · 95,830 vehicles · 86,057 repaired

Risk. An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Subaru.

Best & worst years

2021 vs. every other Crosstrek year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Crosstrek median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Subaru Crosstrek safety ratings

2021 Subaru Crosstrek SW AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2021 Subaru Crosstrek frontal crash test, NHTSA
Frontal crash★★★★★
2021 Subaru Crosstrek side barrier test, NHTSA
Side barrier★★★★★
2021 Subaru Crosstrek side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.6% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Crosstrek owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

On Friday evening, [XXX], while closing the rear driver-side window, I heard a loud mechanical snap, after which the window failed to operate. The window regulator has binding issues (as documented in Subaru TSB 07-189-21R). This mechanical binding disables the anti-entrapment (anti-pinch) safety…
Complaint 11720721 · Feb 26, 2026
Turned on defroster to clear window fog, window cracked along bottom of windshield about 3-4 inches from bottom along 2/3 the length of the windshield. No prior chips or scratches existed.
Complaint 11573860 · Feb 25, 2024
This is my 3rd Subaru. This one has now has 3 windshield cracks. 2 spontaneous, one by a tiny pebble. The photos are all from this one vehicle.
Complaint 11568509 · Jan 29, 2024

Own a 2021 Crosstrek?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.