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2020 Thor Motor Coach AxisProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Thor Motor Coach Axis, most often about the forward collision avoidance. It is covered by 4 safety recalls, and for recall 21V-441 the manufacturer reports only 62% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Lowest repair rate 62%Owner complaints10 with a crash, fire or injuryTypical failure mileage2kForward collision avoidance, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 10, 2021. Updated daily.

Complaints by system

Where the 2020 Thor Motor Coach Axis has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Thor Motor Coach Axis recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2022 Q2

Visibility: glass, side/rear

Recall 20V-339 · Jun 9, 2020 · 71 vehicles · 71 repaired

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Electrical system: wiring

Recall 20V-303 · May 27, 2020 · 34 vehicles

Risk. Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall.

Problem, fix and repair progress →

–no report yet

Driveline: differential unit

Recall 20V-178 · Mar 25, 2020 · 22 vehicles

Risk. If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2020 vs. every other Axis year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Axis median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Axis owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.
Complaint 11415429 · May 6, 2021 · 2,000 miles

Own a 2020 Axis?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.