2011 Tiffin PhaetonProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2011 Tiffin Phaeton, most often about the engine. It is covered by 12 safety recalls, and for recall 17V-841 the manufacturer reports only 16% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 8, 2022. Updated daily.

Complaints by system

Where the 2011 Tiffin Phaeton has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine21
Tires21
Engine and engine cooling11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2011 Tiffin Phaeton recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

16%repaired · 2019 Q4

Equipment

Recall 17V-841 · Dec 22, 2017 · 36,005 vehicles · 5,712 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

38%repaired · 2018 Q2

Visibility: windshield wiper/washer

Recall 16V-532 · Jul 13, 2016 · 10,351 vehicles · 3,890 repaired

Risk. If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

41%repaired · 2017 Q2

Equipment: recreational vehicle/trailer

Recall 15V-880 · Dec 28, 2015 · 14,889 vehicles · 6,161 repaired

Risk. Unstable entry and exit steps increase the risk of injury.

Problem, fix and repair progress →

67%repaired · 2017 Q1

Exhaust system: manifold/header/muffler/tail pipe

Recall 15V-612 · Sep 30, 2015 · 140 vehicles · 94 repaired

Risk. Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Problem, fix and repair progress →

Show 8 more recalls
52%repaired · 2016 Q2

Wiring: fuses and circuit breakers

Recall 14V-271 · May 22, 2014 · 4,414 vehicles · 2,293 repaired

Risk. A short in the circuit board increases the risk of a fire.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 12V-048 · Feb 8, 2012 · 13 vehicles

Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 11V-547 · Nov 10, 2011 · 279 vehicles

Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 11V-485 · Sep 23, 2011 · 179 vehicles

Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE.

Problem, fix and repair progress →

90%repaired · 2015 Q3

Exhaust system: manifold/header/muffler/tail pipe

Recall 11V-416 · Aug 8, 2011 · 149 vehicles · 134 repaired

Risk. MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 11V-082 · Feb 8, 2011 · 10,683 vehicles

Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK…

Problem, fix and repair progress →

–no report yet

Equipment

Recall 10V-512 · Oct 25, 2010 · 62 vehicles

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tiffin.

Best & worst years

2011 vs. every other Phaeton year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Phaeton median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Phaeton owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

THE MOTOR HOME MANUFACTURER IS TIFFIN MOTOR HOMES, RED BAY ALABAMA, THE COACH IS BUILT ON A FREIGHTLINER CHASSIS BUILT BY FREIGHTLINER CHASSIS. THE PROBLEM IS EXHAUST FUMES ENTERING THE INTERIOR OF THE COACH PRODUCING A STRONG DIESEL EXHAUST FUMES ODOR AND PROBABLY CARBON MONOXIDE. OUR RESEARCH…
Complaint 10545631 · Sep 27, 2013 · 6,500 miles
WHILE DRIVING ON I-68 WEST BOUND IN THE STATE OF MARYLAND, ABOUT MILE MAKER 67 NOTICE A WOOD BURNING SMELL AND SAW SMOKE IN REAR OF MOTOR HOME. PULLED TO THE SIDE OF ROAD AT EXIT 68. WENT TO REAR OF MOTOR HOME AND SAW FIRE THRU REAR HATCH ON DRIVER SIDE AROUND ENGINE BY EXHAUST. CALLED 911, FIRE…
Complaint 10512094 · May 15, 2013 · 15,211 miles

Own a 2011 Phaeton?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.