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2014 Tiffin PhaetonProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2014 Tiffin Phaeton, most often about the fuel/propulsion system. It is covered by 2 safety recalls, and for recall 17V-841 the manufacturer reports only 16% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 16%Owner complaints30 with a crash, fire or injuryTypical failure mileage16kFuel/propulsion system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 16, 2019. Updated daily.

Complaints by system

Where the 2014 Tiffin Phaeton has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system30
Engine and engine cooling10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2014 Tiffin Phaeton recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

16%repaired · 2019 Q4

Equipment

Recall 17V-841 · Dec 22, 2017 · 36,005 vehicles · 5,712 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

41%repaired · 2017 Q2

Equipment: recreational vehicle/trailer

Recall 15V-880 · Dec 28, 2015 · 14,889 vehicles · 6,161 repaired

Risk. Unstable entry and exit steps increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tiffin.

Best & worst years

2014 vs. every other Phaeton year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Phaeton median. How we score

'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Phaeton owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON…
Complaint 11196808 · Apr 16, 2019 · 16,000 miles
PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.
Complaint 10957745 · Mar 1, 2017 · 22,893 miles
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT…
Complaint 10662206 · Dec 4, 2014 · 7,500 miles

Own a 2014 Phaeton?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.