2020 Toyota Camry HybridProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2020 Toyota Camry Hybrid, most often about the air bags. It is covered by 2 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 11, 2025. Updated daily.

Complaints by system

Where the 2020 Toyota Camry Hybrid has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags80
Seat belts10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Toyota Camry Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

96%repaired · 2022 Q1

Engine and engine cooling

Recall 20V-064 · Feb 6, 2020 · 44,191 vehicles · 42,637 repaired

Risk. A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2020 vs. every other Camry Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Camry Hybrid median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Toyota Camry Hybrid safety ratings

2020 Toyota CAMRY HYBRID 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 5 stars (9.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Toyota Camry Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Camry Hybrid owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been in contact with the dealer for over a year and was informed that the parts needed to complete the recall were not yet available. The contact attempted…
Complaint 11679944 · Aug 11, 2025
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
Complaint 11679059 · Aug 7, 2025
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made…
Complaint 11676149 · Jul 25, 2025

Own a 2020 Camry Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.