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2002 Toyota SiennaProblems, recalls & complaints

NHTSA has logged 181 owner complaints about the 2002 Toyota Sienna, most often about the structure. It is covered by 1 safety recall.

2002 Toyota Sienna
54
CarFlaw IndexSolid year14% below the Sienna median · #13 of 23 years by complaints
Safety recalls1Free fix at dealersOwner complaints18129 with a crash, fire or injuryTypical failure mileage75kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 15, 2026. Updated daily. Photo: LuvsMG481, CC BY-SA 4.0.

Complaints by system

Where the 2002 Toyota Sienna has problems

181 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure421
Latches/locks/linkages270
Electrical system243
Service brakes, hydraulic192
Engine and engine cooling160
Tires153
Power train132
Vehicle speed control103
Steering102
16 other systems438

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Toyota Sienna recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Structure

Recall 10V-160 · Apr 20, 2010 · 600,000 vehicles

Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Mileage at failure

When do structure problems start?

75kmiles, median

Based on the odometer reading in 25 structure complaints. 72% were reported before 100,000 miles.

median0k50k100k150k200k+
3under 30k miles18under 100k miles7100k miles or more
Best & worst years

2002 vs. every other Sienna year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sienna median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Toyota Sienna safety ratings

2002 Toyota Sienna in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2002 Toyota Sienna side barrier test, NHTSA
Side barrierNot rated
  • Stability control: Optional
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Toyota Sienna, and the recalls they led to.

  1. ENGINE COMPARTMENT FIREPE01036 · closed Feb 11, 2002
    No recall
In owners' words

What Sienna owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

THE CABLE FOR THE PASSENGER POWER DOOR SNAPPED AND DOOR WOULD NOT FULLY SHUT. I WAS STOPPED, GETTING READY TO TURN LEFT, WHEN IT SNAPPED.
Complaint 10882798 · Jul 5, 2016 · 200,110 miles
DOOR HANDLES BREAK OFF DURING NORMAL USE DUE TO ELECTRICAL DOOR MALFUNCTION. THE DESIGN OF THESE DOOR HANDLES ARE POOR AND A NEW DESIGN NEEDS TO BE MADE. *TR
Complaint 10704387 · Apr 8, 2015 · 140,000 miles
WHEN I ATTEMPTED TO OPEN DRIVER SIDE SLIDING DOOR IT WOULD NOT OPEN ELECTRICALLY OR MANUALLY. AFTER SEVERAL FAILED ATTEMPTS TO OPEN I CUT THE CABLE AND WAS ABLE TO THEN OPEN THE DOOR. AT THIS POINT IN TIME BOTH SLIDING DOORS WILL NOT OPEN ELECTRONICALLY BUT WILL OPEN MANUALLY. *TR
Complaint 10704379 · Apr 8, 2015 · 240,000 miles

Own a 2002 Sienna?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.