2020 Toyota SiennaProblems, recalls & complaints

NHTSA has logged 39 owner complaints about the 2020 Toyota Sienna, most often about the power train. It is covered by 2 safety recalls, and for recall 20V-682 the manufacturer reports only 85% of affected cars repaired.

2020 Toyota Sienna

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2020 Toyota Sienna has problems

39 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train80
Electrical system70
Engine71
Fuel/propulsion system61
Structure40
Steering30
Fuel system, gasoline20
Service brakes20
Wheels10
6 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Toyota Sienna recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

85%repaired · 2022 Q4

Delivery: fuel pump

Recall 20V-682 · Nov 4, 2020 · 1,525,742 vehicles · 1,297,112 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2020 Q4

Steering

Recall 19V-532 · Jul 16, 2019 · 595 vehicles · 511 repaired

Risk. If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2020 vs. every other Sienna year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sienna median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Toyota Sienna safety ratings

2020 Toyota SIENNA VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Toyota Sienna frontal crash test, NHTSA
Frontal crash★★★★★
2020 Toyota Sienna side barrier test, NHTSA
Side barrier★★★★★
2020 Toyota Sienna side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (14.0% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Sienna owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota…
Complaint 11736554 · May 8, 2026
The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure…
Complaint 11733827 · Apr 26, 2026
"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommended replacing the…
Complaint 11681131 · Aug 17, 2025

Own a 2020 Sienna?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.