2011 Volkswagen RoutanProblems, recalls & complaints

NHTSA has logged 175 owner complaints about the 2011 Volkswagen Routan, most often about the electrical system. It has no vehicle safety recalls on record.

2011 Volkswagen Routan

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 17, 2025. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2011 Volkswagen Routan has problems

175 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1113
Engine482
Fuel/propulsion system391
Power train192
Service brakes150
Electronic stability control (ESC)120
Steering111
Vehicle speed control81
Air bags62
9 other systems162

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2011 Volkswagen Routan recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Mileage at failure

When do electrical system problems start?

71kmiles, median

Based on the odometer reading in 95 electrical system complaints. 79% were reported before 100,000 miles.

median0k50k100k150k200k+
7under 30k miles75under 100k miles20100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Electrical system

14 owners mentioned a cost

$1,300median

Middle half: $1,225 – $1,500

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2011 vs. every other Routan year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Routan median. How we score

'09'10'11'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Volkswagen Routan safety ratings

2011 Volkswagen Routan VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Routan owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to…
Complaint 11635180 · Jan 10, 2025
Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart
Complaint 11483423 · Sep 8, 2022
This is 2011 VW ROUTAN. When the mileage reached exactly 100k both sliding doors shuts. When I put it on manual control button overhead it’s not working in both doors. It’s parked when this happens.
Complaint 11442717 · Dec 5, 2021

Own a 2011 Routan?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.