no report yet
Suspension: rear
Risk. THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
2012 Volkswagen RoutanProblems, recalls & complaints
NHTSA has logged 63 owner complaints about the 2012 Volkswagen Routan, most often about the electrical system. It is covered by 1 safety recall.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 8, 2024. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2012 Volkswagen Routan has problems
63 complaints grouped by the system owners reported.
39Electrical system
21Engine
8Steering
8Fuel/propulsion system
7Service brakes
7Power train
6Air bags
3Vehicle speed control
2Seats
76 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 39 | 0 |
| Engine | 21 | 0 |
| Steering | 8 | 0 |
| Fuel/propulsion system | 8 | 0 |
| Service brakes | 7 | 0 |
| Power train | 7 | 0 |
| Air bags | 6 | 2 |
| Vehicle speed control | 3 | 0 |
| Seats | 2 | 0 |
| 6 other systems | 7 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2012 Volkswagen Routan recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.
Mileage at failure
When do electrical system problems start?
77kmiles, median
Based on the odometer reading in 29 electrical system complaints. 66% were reported before 100,000 miles.
5under 30k miles19under 100k miles10100k miles or more
Best & worst years
2012 vs. every other Routan year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Routan median. How we score
'09'10'11'12'13'14
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2012 Volkswagen Routan safety ratings
2012 Volkswagen Routan VAN FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (16.4% risk)
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Routan owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.
At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for…
NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes…
Own a 2012 Routan?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.