2020 Volvo VNProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2020 Volvo VN, most often about the electrical system. It is covered by 2 safety recalls, and for recall 23V-769 the manufacturer reports only 55% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 22, 2026. Updated daily.

Complaints by system

Where the 2020 Volvo VN has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Engine and engine cooling10
Exterior lighting10
Service brakes10
Service brakes, hydraulic10
Structure10
Suspension10
Visibility/wiper10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Volvo VN recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2026 Q3

Electrical system: software

Recall 24V-790 · Oct 23, 2024 · 124,949 vehicles · 90,770 repaired

Risk. Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System)…

Problem, fix and repair progress →

55%repaired · 2025 Q4

Seats: critical fasteners

Recall 23V-769 · Nov 15, 2023 · 638 vehicles · 349 repaired

Risk. The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.

Best & worst years

2020 vs. every other VN year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the VN median. How we score

'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What VN owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Volvo VN. The contact received notification of NHTSA Campaign Number: 24V790000 (Electrical System, Service Brakes, Hydraulic); however, the contact called the local dealer to schedule an appointment and was informed that there was no recall associated with the VIN. The…
Complaint 11630307 · Dec 12, 2024
THE OWNER PROGRAMMED A 5 MINUTE IDLE SHUT OFF AND DID NOT PROVIDE ANYTHING FOR ME AS THE DRIVER TO STAY WARM AT NIGHT I WAS DRIVING DURING WINTER AND TRAVELING TO STATES LIKE WYOMING WHERE IT REACHED 23 DEGREES. HE HAS MANY THINGS NOT UP TO DOT REGULATIONS WITH HIS TRUCK, LOT OF THINGS ARE NOT…
Complaint 11416256 · May 12, 2021

Own a 2020 VN?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.