2020 Volvo XC60Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2020 Volvo XC60, most often about the electrical system. It is covered by 6 safety recalls, and for recall 25V-179 the manufacturer reports only 86% of affected cars repaired.

2020 Volvo XC60

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.

Complaints by system

Where the 2020 Volvo XC60 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system91
Service brakes41
Engine30
Wheels20
Power train20
Air bags10
Fuel/propulsion system10
Structure10
Tires10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2020 Volvo XC60 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

86%repaired · 2026 Q3

Propulsion system: traction battery

Recall 25V-179 · Mar 24, 2025 · 7,483 vehicles · 6,471 repaired

Risk. A short circuit in a high-voltage battery increases the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2024 Q4

Steering

Recall 23V-001 · Jan 5, 2023 · 74 vehicles · 70 repaired

Risk. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q3

Service brakes, hydraulic

Recall 21V-716 · Sep 15, 2021 · 9 vehicles · 9 repaired

Risk. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control…

Problem, fix and repair progress →

97%repaired · 2023 Q2

Wiring: fuses and circuit breakers

Recall 21V-414 · Jun 2, 2021 · 85,550 vehicles · 82,985 repaired

Risk. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
96%repaired · 2022 Q2

Windshield wiper/washer: linkages

Recall 20V-503 · Aug 25, 2020 · 87,226 vehicles · 83,607 repaired

Risk. The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be…

Problem, fix and repair progress →

98%repaired · 2022 Q1

Forward collision avoidance: automatic emergency braking

Recall 20V-144 · Mar 12, 2020 · 121,605 vehicles · 119,119 repaired

Risk. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.

Best & worst years

2020 vs. every other XC60 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XC60 median. How we score

'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Volvo XC60, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What XC60 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On two separate occasions, this vehicle experienced electrical system malfunctions, the inability to shift gears, increased/uncontrollable engine RPMs, diminished vehicle performance and the inability to turn off the vehicle normally. When the vehicle was repaired, these problems were determined to…
Complaint 11776762 · Nov 9, 2026
On July 28, 2026, while driving my 2020 Volvo XC60 T8 Polestar Engineered, the vehicle repeatedly displayed “Hybrid system failure – Service required,” together with the check-engine light and hybrid/battery warning indicators. The warning repeatedly reappeared while the vehicle was being driven. I…
Complaint 11758682 · Aug 22, 2026
Recall identified over a year ago during Q1 2025. Manufacturer and dealer have failed to provide appropriate updates for the repair, and no ETA has been given for repair. The only direction received from manufacturer and dealer was to not plug in the vehicle until the recall is completed. So as it…
Complaint 11745254 · Jun 19, 2026

Own a 2020 XC60?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.