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2000 Workhorse W20Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2000 Workhorse W20, most often about the parking brake. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTypical failure mileage15kParking brake, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 3, 2004. Updated daily.

Complaints by system

Where the 2000 Workhorse W20 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Parking brake10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2000 Workhorse W20 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Service brakes, hydraulic

Recall 04V-084 · Feb 18, 2004 · 10,235 vehicles

Risk. A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Workhorse.

Best & worst years

2000 vs. every other W20 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the W20 median. How we score

'00'01'02'03'04'05'06'07'08
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2000 Workhorse W20, and the recalls they led to.

  1. OVERHEATING DISC BRAKE CALIPEREA07016 · closed Aug 19, 2009
    Led to recall 09V-198
  2. OVERHEATED BRAKE CALIPERSPE07032 · closed Nov 19, 2007
    No recall
In owners' words

What W20 owners report

Recent parking brake complaints filed with NHTSA, shortened. Personal details are removed.

CONSUMER WAS DRIVING ON THE FREEWAY WHEN THE EMERGENCY BRAKE LOCKED UP WITHOUT INCIDENT. CONSUMER CONTACTED THE MANUFACTURER, AND AS OF TODAY HAS NOT RECEIVED A RETURNED PHONE CALL. *AK
Complaint 10090362 · Sep 3, 2004 · 15,000 miles

Own a 2000 W20?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.