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2014 Zero SRProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2014 Zero SR, most often about the electrical system. It is covered by 1 safety recall, and for recall 14V-119 the manufacturer reports only 99% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 99%Owner complaints11 with a crash, fire or injuryTypical failure mileage2kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 6, 2019. Updated daily.

Complaints by system

Where the 2014 Zero SR has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system11
Engine11
Exterior lighting11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2014 Zero SR recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

99%repaired · 2015 Q4

Engine and engine cooling: engine

Recall 14V-119 · Mar 12, 2014 · 94 vehicles · 93 repaired

Risk. If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2014 vs. every other SR year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SR median. How we score

'14'15'18'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What SR owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY…
Complaint 11287416 · Dec 6, 2019 · 2,100 miles

Own a 2014 SR?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.