2018 Zero SRProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2018 Zero SR, most often about the electrical system. It is covered by 1 safety recall, and for recall 17V-762 the manufacturer reports only 33% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 13, 2019. Updated daily.

Complaints by system

Where the 2018 Zero SR has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2018 Zero SR recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

33%repaired · 2019 Q4

Other: labels

Recall 17V-762 · Nov 28, 2017 · 36 vehicles · 12 repaired

Risk. If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Zero.

Best & worst years

2018 vs. every other SR year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SR median. How we score

'14'15'18'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What SR owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN…
Complaint 11219709 · Jun 13, 2019 · 4,800 miles

Own a 2018 SR?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.