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2004 Bigdog MastiffProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2004 Bigdog Mastiff, most often about the electrical system. It is covered by 5 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls5Free fix at dealersOwner complaints60 with a crash, fire or injuryTypical failure mileage7kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 8, 2015. Updated daily.

Complaints by system

Where the 2004 Bigdog Mastiff has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system50
Exterior lighting20
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2004 Bigdog Mastiff recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system

Recall 10V-180 · May 3, 2010 · 1,895 vehicles

Risk. THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A…

Problem, fix and repair progress →

–no report yet

Motorcycle: kickstand/center stand

Recall 06V-019 · Jan 25, 2006 · 9,726 vehicles

Risk. THIS WILL ALLOW THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION AND CAUSE A CRASH.

Problem, fix and repair progress →

–no report yet

Steering: steering wheel/handle bar

Recall 04V-164 · Apr 6, 2004 · 2,098 vehicles

Risk. THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.

Problem, fix and repair progress →

Show 1 more recall

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Bigdog.

Best & worst years

2004 vs. every other Mastiff year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Mastiff median. How we score

'03'04'05'06'07'08
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2004 Bigdog Mastiff, and the recalls they led to.

  1. Motorcycle StallingRQ10002 · closed May 10, 2010
    Led to recall 10V-180
In owners' words

What Mastiff owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR,…
Complaint 10724153 · Jun 8, 2015
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT…
Complaint 10374072 · Jan 4, 2011 · 12,000 miles
TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED…
Complaint 10361509 · Oct 21, 2010 · 5,000 miles

Own a 2004 Mastiff?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.