Front assembly: head restraint
Risk. IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
NHTSA has logged 115 owner complaints about the 2002 Cadillac Escalade, most often about the service brakes, hydraulic. It is covered by 1 safety recall.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 6, 2025. Updated daily.
115 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes, hydraulic | 28 | 3 |
| Electrical system | 16 | 6 |
| Service brakes | 11 | 0 |
| Power train | 10 | 1 |
| Suspension | 8 | 0 |
| Structure | 7 | 1 |
| Steering | 7 | 1 |
| Seats | 6 | 2 |
| Seat belts | 6 | 3 |
| 17 other systems | 55 | 9 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escalade median. How we score
2002 Cadillac Escalade 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2002 Cadillac Escalade, and the recalls they led to.
Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump…
THIS ESCALADE SHOULD BE INCLUDED IN YOUR ACTION NUMBER PE05020. THE VEHICLE ACTIVATED ABS ON SLOW BRAKING AS DESCRIBED IN THE ABOVE ACTION NUMBER. THIS OCCURRED MULTIPLE TIMES UNTIL I FIGURED OUT WHAT WAS HAPPENING. GMC GARAGE DISCOVERED TROUBLE CODE AND REPAIRED WHEEL SPEED CENSORS AS PER PROTOCOL…
THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. (SERVICE BRAKES, HYDRAULIC:ANTILOCK) *TR
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.